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Challenges The Avantis Solution Key Features Used Implementation Process Results & Impact

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Challenges

What was the problem?

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Alexa Translations needed to produce high-quality translations of public and private company disclosure documents at an accelerated pace to deliver the highest quality results to their clients.. This required processing hundreds of documents, identifying patterns, and utilizing translation conventions effectively. However, several challenges hindered their workflow:

Reliability in research tools: Existing solutions did not provide consistent results.
Need for advanced filtering: They required precision in identifying relevant documents from specific companies that best reflected their clients’ individual profiles.
Need for training and support: As their processes evolved, they required occasional assistance that proved inadequate or unavailable for the tool they were using.
Bulk document conversion to text format: To streamline in-house analysis, they needed a scalable solution for text extraction.

The Avantis Solution

How did Avantis help?

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Avantis tailored its solution to Alexa Translations' needs, providing expert training, best-in-class technical support, and custom feature development. By working closely with Alexa's team, Avantis optimized their workflow through a combination of advanced search capabilities, seamless text extraction, and hands-on support.

Key Features Used

Translation View Feature: Automatically displays translated filings side by side for easy comparison.
Language-Based Filtering: Allows searches to be refined to English, French, or bilingual documents.
Full-Text Search Capabilities: Uncovers even the most obscure disclosures across SEDAR and SEC filings.
High-Touch Support: Dedicated support team offering continual guidance and troubleshooting.
Custom Feature Development: Avantis added a "launch document in new tab" feature based on Alexa’s feedback, reducing inefficiencies in their process.

Implementation Process

Expert Consultations: Avantis engaged in in-depth discussions, consulting on best practices for document analysis.
Flexible Collaboration: Off-the-beaten-path requests were met with curiosity and commitment to delivering optimal results.
Custom Format Adaptation: Avantis collaborated with Alexa to ensure that extracted text was formatted for seamless integration into their in-house tools.

Results & Impact

What was the outcome?

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Through Avantis, Alexa Translations improved its document analysis process. This change cut down on manual research time. It also ensured high-quality translations. As a result, they could offer fast service to their clients, which is something Alexa values.

Key Results:

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60% Reduction in Manual Research Time: Text extraction and search capabilities streamlined the translation process.
Improved Workflow Efficiency: With Avantis handling the heavy lifting in terms of document identification and text extraction, Alexa's team could focus on high-value analysis and high-quality translation.
Seamless Integration: Custom features ensured a smooth workflow with Alexa’s internal tools.
Unmatched Responsiveness: Avantis’ team was always just an email or call away, ensuring timely assistance and continual support.

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“When we migrated to Avantis, it was an immediate upgrade from our previous service. Avantis started off strong, and over time, the platform has consistently introduced enhancements that further improve usability and functionality.
The Customer Success and Support Team is incredibly responsive and knowledgeable. Whenever we need help, they go the extra mile. They book calls to guide us through challenges. They even make custom videos to explain difficult searches.”

Harvey Tan

of The Marelli Group

Key Features Used

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<p>“When we migrated to Avantis, it was an immediate upgrade from our previous service. Avantis started off strong, and over time, the platform has consistently introduced enhancements that further improve usability and functionality.<br>The Customer Success and Support Team is incredibly responsive and knowledgeable. Whenever we need help, they go the extra mile. They book calls to guide us through challenges. They even make custom videos to explain difficult searches.”</p>

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<p class="text-size-1-125rem text-color-dark">Harvey Tan</p>
<p class="tagline">of The Marelli Group</p>
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Partnering to Meet Client Needs: How Avantis Cut Alexa Translations’ Document Analysis Time by 60%

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Challenges

What was the problem?

The Avantis Solution

How did Avantis help?

Key Features Used

Implementation Process

Results & Impact

What was the outcome?

Key Results:

Key Features Used

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